Nourison Chambord Cm01 Ivory

4 / 5 Lovely rug - poor customer service

By Rich B. from San Jose, CA on 6/29/10

Thickness of rug: Thin height. About 1/8"- 1/4".
Color matches online picture: The actual colors are very similar.
Construction quality: The construction meets my expectation for the price.
How material feels: The material is soft and plush.

Review of the Nourison Chambord Cm01 Brown Area Rug

NOTE - this is a review of the green version of the same rug - I originally ordered the brown, but after almost a month of waiting called buyarearugs.com to find that the brown color was out of stock (despite still showing as in stock on the website). No one called or emailed me to let me know of the issue even though it was noted on buyarearugs.com internal order notes!

Finally received a substitute pale green colored rug of the same design. The rug itself is lovely - nice design, attractive colors and a very soft and silky feel under the feet. Looks to be well made, so hopefully it will be durable.

Pros: Quality construction, Colors as expected, Soft Material, Attractive design